MANAGED IT SUPPORT
Discover RedAssist Managed IT Support
Simple, dependable IT support for a single fixed monthly fee
We know you’ve got a business to run, and the last thing you need is confusing pricing, surprise bills or technical headaches.
So, we keep things simple with RedAssist.
One package. One predictable monthly fee and everything you need to keep your organisation running smoothly.
Our RedAssist managed service is designed to remove hassle, reduce downtime and give you complete peace of mind. No cyberbabble. No hidden extras. Just a friendly team who get things sorted quickly and keeps you working
Ensure You Make The Right Choice
When Selecting Your IT Partner.
Whether you are changing IT supplier or getting support for the first time, it's important that you understand what to look for and expect from your partner.
Get our guide to discover what the NCSC recommends you look for in your IT Partnership
What’s Included With Our RedAssist Managed IT
Support Package
One Package, One Monthly Fee
No complicated menus or add-ons. You get everything you need in one clear, fixed monthly cost. It’s honest, transparent and easy to budget for.
Cybersecurity Baked In
Security shouldn’t be an optional extra, so we include it as standard. From endpoint protection to cyber awareness training, we put in place foundational layers of defence to keep your organisation safe every day.
Budget Friendly
Having been in the business a long time, we have seen the market evolve. Yes, there is very cheap IT out there. If you are out to find the cheapest support you can get, then you are probably not the right customer for us, and we wish you luck.
24/7 Monitoring & Support
We provide proactive support, monitoring and regular reviews to keep your systems secure, reliable and running smoothly. We keep an eye on your systems around the clock. If something needs attention, we’re on it, often before you notice anything’s wrong.
Remote and On-Site Support
Working proactively we can resolve most challenges before they impact the business from our remote office locations. However if we are needed onsite, no problem at all and our team are on hand to be there for you.
A Friendly Team That Speaks Your Language
Whether your team needs quick remote help or a friendly face on-site, we’re there. We work in the way that works best for you.
IT and Security Reviews
Every few months, we sit down together to review how things are going. You’ll always know what’s working well and what could be improved.
Procurement Services
Leverage our partnerships to access the best possible pricing for software and hardware sanity checked against your needs.
Why Choose Red Maple?
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We listen first, then act.
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We keep things clear and straightforward.
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We’re honest about what you need — and what you don’t.
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We genuinely enjoy helping people.
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And we’re always here when you need us.
Our goal is simple: make IT easier every day.
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Supporting Businesses Like Yours
Technology plays a part in almost every area of a modern business, from how your team communicates and accesses information to how securely you work and serve your customers. Our job is to make sure that technology works for your business, rather than becoming another thing you need to worry about.
Red Maple works primarily with small and growing organisations of up to 200 employees. We support businesses and charities across the UK, including multi-site organisations and teams working remotely or in hybrid environments.
There’s no one-size-fits-all approach. We take time to understand how your organisation works, the challenges you’re facing and what you want to achieve before recommending the right way forward.
You’ll also get straightforward advice. We explain technology in plain English, make recommendations based on genuine business value and aren’t afraid to tell you when we think an investment simply isn’t necessary.
Cybersecurity is built into the way we work rather than treated as an optional extra, giving every Red Maple customer a strong foundation for protecting their people, systems and data.
Most importantly, you’ll deal with real people. We’re an approachable, experienced team who believe good IT support should make running your business easier, safer and a little less stressful.